We ship Tuesday's and Friday's, please order by noon the day before. For urgent orders you are very welcome to contact us beforehand and we will do our best to help. 
If we are away at a fair, the parcel will take a few days longer to arrive. 

 Items are shipped from our stockroom in Bristol, UK, via Royal Mail 1st Class Tracked and Signed, or International Tracked and Signed. 
If you have any questions about international shipping, it's always best to contact us before you place your order. 
Tracking information will be provided upon request after we have shipped your goods. 


If you wish to return a product, please get in touch within 4 days upon receiving shipment. Please note that returns are not accepted for damaged items. If there are any concerns, please do get in touch and we will do our best to help. Shipping costs would be deducted from the possible refund.