We ship Tuesdays and Fridays, please order by noon the day before. For urgent order, please contact and we will do our best to help! 
If we are away at a fair, the parcel will take longer to arrive, non-shipping dates this year is:
Friday 7th, Friday 21st, Friday 28th of October. The post will go the following Tuesday each week. 

 Items are shipped from our stockroom in Monmouthshire, Wales, via Royal Mail 1st Class.
If you have any questions about international shipping, please contact us before you place your order. 
Tracking information will be provided upon request after we have shipped your goods. 


If you wish to return a product, please get in touch within 4 days upon receiving shipment. Please note that returns are not accepted for damaged items. If there are any concerns, please do get in touch and we will do our best to help. Shipping costs would be deducted from the possible refund.